I believe the complaint department is Jeremie Corcoran. The pit STEWARD, who is the guy on the microphone, is essentially a vessel from the scorers in the tower. He receives messages and passes the along. And ours happens to be the best in the business, in my opinion.
And, yes, the pit speakers suck. Not having Danny and Marjorie there sucks. The millings spread all over and not packed down suck. The fact that there seems to be a huge lack of communication between the promoter, the staff, and the race teams sucks. I have never been one to bash Jeremie, but I am telling you, if the BS Saturday with not telling anyone there was a modified redraw until they were calling the mod consi to the line comes back to bite my driver, he will hear from me.